Participant Questionnaire

Please mark the source you have learned about the Conference from

Air Transport Observer magazine
site ATO Events
Tourbusiness magazine
attended last year
AVIA.RU, Aviaport
Fax, e-mail, a call from the manager

Other

Which reports were the most interesting / relevant for you?

Promoting airline services: what’s in store today (Boris Rybak, Infomost Communications)
Airline Marketing policy in the changing market conditions (Wolfgang Schmidt, Lufthansa)
Competitiveness: creating integrated values (Vladimir Kamynin, Domodedovo Intl Airport)
Airline and Bank Joint Marketing Projects: International Experience (Michael Berner, Citibank)
Making Loyalty Program Valuable for a Customer and Profitable for an Airline (Ivan Semenov, Sputnik Labs)
Internet as a sales environment (Alina Kraciun, Amadeus IT Group)
Avantix.ru: a new way of distribution (Peter Kapitsa, Avantix)
On-line Business: Threat to GDS? (Niklas Andreen, Galileo International)
Travel agency workflow optimization (Andy Dowling, Sabre Travel Network)
Effective multi-channel distribution management: flexibility is the keyword (Stefan Auerbach, Lufthansa Systems)
What’s So Special about Low-Cost Carriers’ Marketing and Sales (Marc-Kristian Gerdes, Germanwings)
Combining Low-Cost and Traditional Carrier Elements: airBaltic Experience (Gunther Sollinger, airBaltic)
Start-up Marketing for a Start-up Airline in Russia (Elena Ponomareva, Valery Fatkoullin, Sky Express)
BSP-Russia: status and perspectives (Vladimir Proskurin, IATA)
Discussion "Airline / Agent Interaction & Settlement"
Training staff for corporate travel agencies: problems and perspectives (Ekaterina Scherbakova, Corporate Travel Academy)
Staff Training for Agencies: Staff agency point of view (Karina Yakovleva, Business Travel Job)
Specifics of training staff for airline sales departments (Yuriy Grigoriev, Aviabusiness School)
Travel agencies staff training system in Ural region (Elena Fedorova, Club Wings)

Which industry topics, not covered this year, would you like to see in the program of the next Conference?

Whom would you like to see among the participants of the next Conference?

Please, evaluate content

Please, assess organization

Notes

Do you plan to take part in the Conference the next year?

yes
no

Additional comments

Your company